Q: Can I enquire why you are adding VAT to a postal service which does not charge VAT in the UK?
A: Assuming that you are enquiring about Royal Mail Services the situation is as follows:
Royal Mail itself is exempt from VAT but only when those services are provided and charged for by Royal Mail themselves.
All VAT registered UK businesses have to charge VAT for all delivery services, regardless of how that service is provided and regardless of what service is used to provide the delivery, whether that is Royal Mail or private courier.
So, if you send a parcel by Royal Mail by taking it directly to the Post Office then you will not be charged VAT whereas if that same parcel is a delivery occasioned by a
purchase from a business then VAT is applied.
In our situation we charge £2.95 for orders being delivered to mainland UK addresses and valued up to £50.00 with free shipping on orders valued above this.
In reality, however, we actually charge £2.51 with the VAT element (44p) being payable to HM Customs & Excise.
You can see further details relating to this at the HM Customs & Excise website.
I hope that this clarifies things.