We want you to be totally in love with your shopping treats, but if they don’t hit the spot you may want to return them. Obviously this is highly unlikely, but just in case you do, you can cancel your order and return it to us within 30 days of purchase. Call us picky but it does need to be in its original state. So just to be clear, that’s completely unused, with seals intact and in its undamaged original packaging.
As the items are your responsibility until they are back at The Salon Look HQ, it’s best to send them using a secure delivery service that requires a signature upon delivery.
But before you do, please send us a quick email to firstname.lastname@example.org quoting your order number so that we can give you a unique returns authorisation number.
We won’t hang on to your hard earned cash either. Refunds are made within two working days of an order being cancelled and the goods having been returned to us along with the original receipt.